All our maintenance contracts are tailored to your requirements, depending on:
- the number of properties in your portfolio
- the services and maintenance checks needed
- the frequency of servicing and maintenance
- if you want us to bolt on a repairs allowance
Bringing peace of mind to property owners, letting agents and management companies:
1. Let’s scope it out
We work out the services required for your property or portfolio, which may include
- Regular inspections
- Preventative maintenance (including checking and servicing boilers, water heaters)
- Emergency repairs
- Energy assessments and certificates
2. Maintenance Schedule
We work out how often you want us to visit for different tasks or services (monthly or quarterly checks, bi-annual or annual servicing…), so you can be sure the fabric of your building is taken care of.
3. Cost Structure
We agree a cost structure based on the services and frequency you need, with options of a one-time annual fee, quarterly or bi-annual invoicing, or spread out monthly.
4. Compliance and Regulations
All our work is carried out under required legislative requirements for water and gas installation and maintenance. Any work we carry out on your plumbing and heating systems meet all relevant building codes and regulations.
5. Reporting and Documentation
We provide detailed reports after each maintenance visit, including the condition of systems, work performed, and any recommended repairs or replacements. Any certification following an audit or energy assessment is also provided directly to you.
6. Warranty and Guarantees
All our commercial work is delivered under the same warranties and guarantees we provide our residential customers – for the work performed, replacement parts, or new equipment installed during the contract period.
7. Optional Extras
a. Emergency call-puts and repairs Bolt-on
We offer an optional bolt-on to all our agreements to cover emergency call-outs and repairs, as no one likes unhappy staff or tenants!
b. Priority Pass
We always aim to get to our emergency call-outs as quickly as possible. The quicker an issue is dealt with the less damage is done. However, we know that some businesses need us to arrive that bit quicker, so we offer an optional bolt-on to our commercial agreements, for Priority call-outs.
Our commercial heating and plumbing maintenance contract helps you proactively manage and maintain your heating and plumbing systems, reduce the risk of unexpected breakdowns, and extend the lifespan of your equipment – or even get it ready for the future.
SMART BUSINESS.
SMART HEATING.
SMART LIFE.
Let’s Talk About Commercial Facilities Support
We work with a range of health and leisure facilities in Norwich, providing responsive service and efficient solutions that keep things running without fuss.
If you’re looking for ongoing heating and plumbing maintenance contracts, system upgrades, or support with a complex commercial setup, we’re ready to help.